• Return Policy:
  • We accept returns for damaged items within 7 days of delivery.
  • To initiate a return, please contact our customer support team at support@panjabart.com with your order number and photos of the damaged item.
  • Once we receive and verify the damaged item, we will issue a full refund or replacement.
• Exchange Policy:
  • We do not offer exchanges at this time.
• Return Shipping Costs:
  • For damaged items, we will cover the return shipping costs.
  • For other reasons, the customer is responsible for return shipping costs.

Refund Policy

Panjab Art is committed to providing high-quality products and services. However, we understand that there may be instances where a refund may be necessary.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support within 2 days of delivery.  
• Incorrect or Missing Items: If you receive an incorrect or missing item, please contact our customer support within 2 days of delivery.

Refund Process

1. Contact Customer Support: Please contact our customer support team at support@panjabart.com with your order number and a detailed description of the issue.
2. Provide Proof: We may request you to provide proof of damage, such as photos or videos.
3. Refund Approval: Once your return request is approved, we will initiate the refund process.
4. Refund Processing Time: Refunds are credited into the original payment method within 5 business days.

Refund Method

Refunds will be processed using the original payment method.

Please note:

• Refunds are not applicable for items that are not damaged or defective.
• Shipping charges are non-refundable.
• Custom orders are non-refundable.

If you have any further questions or concerns, please don’t hesitate to contact our customer support team.